There are two advantages to this hotel:

1. The view is spectacular and I am told the only hotel in Fez with this type of view.
2. It's out of the medina which could be a nice advantage after enough time has been spent in the craziness of the main city

There are too many disadvantages to list but since the rooms are only fair and the service terrible, I would suggest for most people coming here for a nice drink on the patio and staying somewhere else.

If you still want to stay here, be sure to have the hotel get you a taxi because the walk to the taxi stand 7 mins away is creepy at night. not a bad area, just tons of people and I am saying this on my 14th night traveling all over Morocco.

Stayed two nights at this hotel with a group from Great Train Journeys and the general opinion was that although the hotel itself was of good quality the staff were not particularly friendly

If you are a light sleeper and have a room overlooking the front entrance, you will be woken at 4.35 am with the call to prayer. A pretty average hotel it is now owned by "Places & Traditions". Service is slow due to lack of staff but rooms are clean and the bath is long

I first stayed in this hotel back in the middle 1980's so I was interested to see how it has weathered the time. I returned there last Saturday night and stayed overnight before returning to Rabat. The hotel is in good condition, still has the stunning view of Fes that I remembered from the 80's. My room was very comfortable, air conditioning worked great, and I was surprised with free wireless internet!! My laptop connected immediately and I was able to do some online work and all included in the price of the room. The bathroom was spotless and the shower worked fine with plenty of hot water. Breakfast the next morning was as advertised: I had a great two egg omelet made for me on the spot with some slices of ham and a bowl of fruit with some great fresh (and not watered down) orange juice. The staff was very friendly and helpful. I ate my breakfast looking out over the terraced swimming pool toward the ancient city. A nice hotel, well worth the stay if you don't want to stay in one of the riads in the medina.