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Riad Aubrac: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
5 of 5 stars 96 Reviews
5.0 of 5 stars
92
4.0 of 5 stars
2
3.0 of 5 stars
0
2.0 of 5 stars
1
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 367 B&Bs in Marrakech
Show Hotel DetailsHide Hotel Details
  • Rooms: 5
  • Address: 29 Derb Ben Allal , Ben Salah Marrakech 40000 Morocco
Property Type: Bed and Breakfast
  • Guest rooms in a private home or small hotel that includes breakfast in the price of lodging.
Check Rates: $122 (€96) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Riad Aubrac

( 9-13 of 96 )
“A Quiet Oasis”

Riad Aubrac

Aug 13, 2008

Our experience was very positive with Riad Aubrac. We would definitely stay there again. We were amazed at how quiet it was in the Riad, since Marrakech is anything but quiet!

The location was excellent, being only a short walk to Jemaa el Fna and the Souks.

We were grateful for the air conditioning in the room, since it was up to 42 degrees C while we were there. The breakfast was well prepared and very tasty. They even prepared a full breakfast for us on our day of departure, even though we had to leave at 6:30am to make our flight.

Our room safe allowed us to program our own combination, much like any room safe in Europe, so only we knew the combination. We had no problems with anything missing from our rooms.

Also, while Martial and David did not speak much English, they were very courteous and respectful. Part of the traveling experience and challenge is to communicate with people that may not speak the same language. I do not speak French, yet we were still able to communicate very well.

  • This TripAdvisor Member:
    • Liked — Very quiet and peaceful
    • Disliked — Nothing!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas_Expat_in_UK's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: August 13, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
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Average price*: $122 (year-round)
“Money STOLEN !!!!”

Riad Aubrac

Jul 22, 2008
3/4 found this review helpful

I might as well go over the bad points first. 5 of us stayed there 7 nights in mid July 2008. The main bad point is No 1)

BAD POINTS :
1) Our money was STOLEN !! I'm only going to go through this bad point in terms of facts, I can't/won't accuse anyone as I dont have the proof who it was but I do have the right to speak of what happened. On the first day, the Riad gave us all the same combination to the safes that were in our rooms. We hired 3 different rooms. 2 doubles and 1 single, each with a separate safe. We all bought around 30 extra Euros than the price quoted by the Riad owners and all of us assumed that the safes were safe and so we placed all our Euros in separate mini bags and in our relevant safes. When it came to payment morning (last day of our stay), we all checked and had 20 less Euros EACH !! We know we haven't spent it as we haven't touched those Euros as we worked with converting ONLY pounds to Dirhams the whole trip. If only 1 of us had 20 Euros missing, then it could have been misplaced, but not all 5 of us so it definitely was stolen from the safe !!! When we explained it to David, all he would say is "C'est impossible" and that only the Riad owners know the safe combination. Neither of the Riad owners asked us any questions or made any attempt to investigate and instead just fobbed us off. I was very surprised as the reviews were so good but equally, I would not recommend the place when I don't trust them with my money.

2) On 1st day, we were told breakfast would be different everyday, it wasnt. We stayed there 7 days, 5 of them the breakfast was exactly the same and that got really annoying + boring

3) Both Riad owners speak very little english so it does get bit annoying to communicate with them

4) Please do yourselves a favour and don't book your daytrips from these guys, they overcharge, and only provide prices for a driver ie you gotta hide a SEPARATE guide when you get there !!

5) Also, a note of warning, this was prob more our mistake but their Tagine costs 220Dhs (About £15). As we wanted 1 Tagine between 3 people, we assumed it'd be a £5 each (as you'd expect in UK) but instead the Riad said the prices were per person so we'd still have to pay £15 each ie we ended up having to pay £45 in total !!

GOOD POINTS :
1) They seemed friendly, especially Rashid, khatija and the cleaner

2) The place was clean

3) The broken shower head was eventually fixed

4) It has a small pool where either you can go fully in or just as easily put your feet in

  • This TripAdvisor Member:
    • Liked — It was clean
    • Disliked — The fact that our money was stolen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaVaVoom's Summary
Date of Stay: July 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: July 09, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Pet owners, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Management Response
marrakchis, propriétaire
(Management representative)
Jul 27, 2008
Since 2 years that we expoitons Riad Aubrac, nobody ever has been stolen money or personal business, as owners of the Riad we are very vigilant at this level and we reiterate that "it is impossible to steal Riad the Aubrac "
We affirmative!

5 For these young clients, just time to pay their bill, they were missing each, the exact sum of 20 euro Bizarre!

For the price of tajine, it has been specified during the ordering and over rates are quoted in rooms and that lounge, that is the price per person and not by tajine ... logic!

We are french and we reconnaisons that our English is not perfect, however, we strive to better communicate and it works well!! except with them, bizarre!!

For excursions the price is announced at the time of booking (a discount has already been granted!) When the driver he acts as a guide during the journey, they wanted to place a guide for Tracking, logic whatsoever to supplement !!

We love our job and we're working hard every day, as best possible, to host our guests in our Riad, so that all go back to Friends! (see others reviews ....)

Accusing a house theft is very serious, especially when it is in the sole purpose to try not to pay the asking price and agreed upon departure. We felt as well, given their behaviour throughout their stay.

Kindly
The direction of Riad Aubrac
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $122 (year-round)
“Amazing Riad”

Riad Aubrac

Jun 22, 2008
2/2 found this review helpful

We stayed here for one night at the end of our trip to Morocco - we only wish we could have stayed longer. The Riad is beautiful and cosy, the panoramic views from the rooftop terrace stunning, and the hosts Martial and David wonderful - we very much enjoyed chatting with them in (our rather limited!) french. Martial and David have thought of everything to make their guests welcome, such as greeting us on arrival with (delicious) mint tea and biscuits in the lounge, organising a taxi to the airport for us, and arranging a simple but delicious breakfast of coffee and pancakes for us on the morning of our departure, at 5am! Riad Aubrac was a fantastic end to our holiday - we will definitely return.

  • This TripAdvisor Member:
    • Liked — Beautiful, cosy decor
    • Disliked — Nothing - this place is perfect!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LondonMoseley's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: December 01, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Pet owners, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $122 (year-round)
“wish it was our secret”

Riad Aubrac

5 of 5 stars
derbyshire
May 9, 2008
1/2 found this review helpful

Riad Aubrac far exceeded our expectations, I wish I could keep it a secret but our hosts Martial and David deserve our gratitude.
The Riad is unexpectedly secluded considering its really quite central location. Rooms are well proportioned and beautifully decorated.
This Riad is excellent value, the roof terrace is very pleasant at all times, the whole atmosphere is one of relaxed calm and comfort.
Our hosts were respectful of our holiday yet always attentive without intruding. I highly recommend the massage by a most professional masseur. I would have no hesitation in recommending this Riad and would hope to return some time in the near future.
Martial and David are the ones who make the visit, there whole way of running this lovely Riad is truely perfect.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sashaanna's Summary
Date of Stay: April 2008
Member since: May 09, 2008
Was this review helpful? Yes No
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Average price*: $122 (year-round)
“An oasis of calm.”

Riad Aubrac

5 of 5 stars
London
Apr 23, 2008
2/3 found this review helpful

Our stay at Riad Aubrac was fabulous. David & Martial were perfect hosts. Their staff attentive and friendly. They were recommended by a friend and the reviews on trip Advisor were all positive. The only difficulty we had was booking as there was no link from this website or searches. So for those wishing to go (and I highly recommend it) here is their web address - www.riadaubracmarrakech.com.
This Riad offered perfect calm of the hustle and bustle of the Medina. The roof terrace an ideal place to sit and chill with a cold beer, looking out over Marrakech.

  • This TripAdvisor Member:
    • Liked — The calm welcoming atmosphere after the bustle of the Medina.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andjiu's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: April 23, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Pet owners, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $122 (year-round)

Reviews of Riad Aubrac

( 9-13 of 96 )
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Riad Aubrac Address

29 Derb Ben Allal | Ben Salah, Marrakech 40000, Morocco