We arrived at this hotel to find that they had trouble finding our reservation. When they finally found our reservation, they handed us a huge key with an even larger key ring. Very inconvenient to be carrying a large key ring around with you while travelling. In any case, we arrived in our room to find that the bathroom was not cleaned very well. The toilet seat was not clean, the tiled floor around the toilet was wet. The bathroom tub and bath sink also just looked like it had not been cleaned.
All these items were all minor in comparison to the next issue. The hot water faucet handle in the bath tub did not function. The handle for the hot water did not turn on the hot water. It just spinned but did not function and release hot water. So we called the front desk to get a maintenance person to fix the problem. No one came. We called 3 times and then finally decided we needed to eat and get some sleep. The next morning, we attempted again to have someone come to our room to fix the problem. Again, noone came. Check out time is noon. We left our room without showering. We complained to the manager upon checkout, but he had no sympathy whatsoever. He doubted our issue and so we had to escort him to the room to show him the problem. He said, "well there is hot water, just the faucet is not working." At that point he offered us another room after we had already packed our bags and were ready to check out and get to our ferry. Ultimately, this is not the type of hotel to stay in, if you can spare an additional $10-15 euros. At least you know you will be able to get a hot shower at another, more reputable hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.