My husband and a colleague stayed at the Radisson in Amman in July. Both ate exclusively at the hotel restaurant and became extremely sick. My husband thought it was food poisoning. A different colleague just returned last week from staying at the same hotel and eating exclusively at the hotel restaurant during his stay. He has a confirmed case of E Coli. This is very serious. There is no doubt that the poisoning can be traced to the hotel restaurant. Please do not eat here!

Myself and a friend stayed here for three nights in August. We were on the 6th floor and our room was a good size and relatively clean - the carpet could have done with a more thorough cleaning.
The buffet breakfast was just average but the service was very poor...having to ask staff at least three times for a cup of coffee... Every evening after returning from our sight-sighting our door keys would not work and we had to go back down to reception for the keys to be recoded.
Generally I found the staff to be friendly but not helpful especially the guys working around the pool facilities who ignored our requests for towels.
I would class this hotel as a 3* average hotel.

Was here on business for a few nights in January. This was was my first trip to Amman, so I have no basis for comparison. The hotel was decent -- nothing special -- but adequate for my needs. It seemed to be centrally located within the city, although i was driven to all my business meetings and meals, etc. and never got a chance to walk anywhere from the hotel. I did eat the buffet breakfast at the hotel, which was quite large, with a wide variety of food. The hotel staff was largely impersonal, although perhaps that is to be expected from a large hotel such as this.

Definitely not 5-star and at best a 3-star hotel in the UK. Two things particularly annoyed me. Since the bombing, the Radisson has actually fenced off the driveway, so generally no cars (including taxis that drop you off) can drive to the front of the hotel. This may not seem like a big hassle but one actually needs to catch a taxi to go most places in Amman (as it is not a walkable city). One is then forced to walk down to the bottom of the driveway and flag down a taxi by the size of the road, with taxis coming down the hill at 80mph. Because of this hassle, the hotel is extremely reluctant to help you get a taxi as well. They much prefer that you take one of the hotel cars and they will charge you for it. For a trip across town which normally cost JD1.5-2.0, the hotel charged me JD5.0. Sure it is not a lot of money at the end of the day but still, it bothered me that the staff were unhelpful in getting me a cab and said that I should go in one of the hotel cars instead. The second downside is that the staff are generally very polite but highly unhelpful.

Also, please note that this hotel has actually ceased to be part of the Radisson SAS chain since June 2007. However, the hotel still markets itself as part of the chain. (You can confirm this on the Radisson main website.) So you will not get points for your stay, not to mention the fact that this hotel is far below the standard quality of Radisson SAS hotels.