Stayed at the hotel for 8 nights. Booked the executive floor with lounge access. The rooms are nice - the suites even nicer. My shower was not hot enough in a standard room after 2 days and was I moved to a suite with no additional charges. The lounge was good. English was at a pretty good level for the hotel staff. Food in the restaurant was good and they provided several "western" choices that were tasty. I'm told the Chinese restaurant provided more Cantanoese style food. The hotel manager was very nice, friendly and humouous. Over all very good place to stay.

The hotel room was nice. Generally the hotel staff was very nice especially when it was my birthday when they sent a cake. There were two complaints that I had of the hotel.

1. The bathroom was not very clean.
2. The location of the hotel was not in the best area

Our family stayed at this beautiful hotel for 4 days. The staff was excellent and tended to our every need. Because we had a group of 8, we were upgraded to suites. The suites were two levels with two bedrooms, including a jacuzzi tub.

The tour group they booked us with was excellent. The shows they recommended were outstanding. It is centrally located, not too far from anything we wanted to see.

The food in the restaurant was delicious and safe to eat and again the staff was very accomodating.

We truly enjoyed our stay and hope you will too.

Frederick, Maryland, USA

This hotel offers competitive rates as its location in the West of the city caters heavily to business travellers. Most tourists would probably find hotels in the center and east of the city to be more convenient.

The hotel offers adequate facilities, including a Bally's Fitness Center connected to the hotel. But, it is yet to install new mattresses, linens and towels and the air-conditioning system seems to have a mind of its own. Food ranges from acceptable to very good.

What sets this hotel apart is the service. Not only do the staff react quickly to your problem but they are great about following up to see that it was done promptly and correctly. This cannot be said of most hotels in Beijing or China, for that matter.