There were 6 of us in our group, including two teen-agers. We had three rooms booked as part of a Pacific Delights tour. We choose this hotel for its' proximity to Tianamen square, the Forbidden City and other places such as the Pearl Market and Silk Market.
Our rooms were clean and always kept clean. Sheets were changed daily and the bathrooms were very nice. Yes the beds were firm (actually hard) but we all slept well and were comfortable. The public areas were also very nice.
The teens like the bowling alley in the lower lever and spent one night bowling.
We only encourtered a few problems. The rooms were very hot. Luckily the windows opened and we did take advantage and kept the open the entire week. Also one night we were very tired and decided to eat in the downstairs coffee bar were we had breakfast every morning. That was a disaster. Not only was the food inedible, but everyones order was incorrect and took an hour to get straigtened out. We had to go get a hotel manager as the wait staff did not speak enough English to understand us.
I also found that the staff at the front desk were not friendly at all. They never smiled or initiated any conversation even a "hello" or "Good Morning" When approached they would just stare at you until you spoke. But the porter in the hallways as well as the chambermaids would greet us whenever we passed them.
I would stay at this hotel again. It was clean and a very short distance to many places I wanted to be close to.

We arrived late in the evening but check-in went very smooth and without problems. We stayed in the new Tower B and the rooms were just fine. House keeping did a fabulous job. It seemed that she heard us leave in the mornings for breakfast and the room was done almost everytime when we returned, a very pleasant surprise. Our room was inclusive of breakfast which was great. There were plenty of choices to satisfy even the "pickiest" of eaters. We looked in on the pool and excersize room, which looked very nice but we were too busy site seeing to utilize them. The hotel has a money exchange which is very conveniet also. The location of the hotel is great to, cabs are available at the front door, buses right out front on the main street and the subway is only three blocks away and nothing is cheaper for getting around the city then their subway system. If there is anything negative to say about the hotel it's that their bed mattresses are very, very firm and will take a few nights, if ever, to get use to them. House keeping was nice enough to bring me a few blankets to help pad the bed which helped but did not cure the problem. Would I stay there again, absolutely, the location makes it worth while..

Just returned from a week at the Capital Hotel. We were surprised how modern this hotel is. VERY CLEAN. Nice room. Friendly staff. Close to Tianamen Square. Breakfast has a wide variety of foods.

This is a very big hotel -- lots of employees, close to everything, normally we stay in much smaller hotels, we like to have control of the hotel, its not easy in such a big place.

But in this case, we didn’t stay at the hotel – because of all the trips that we where going on.

The hotel is clean, and the food is above average.