stayed here 4th Jan for 4 nights, check in process quite swift, however, even though a Priority club Gold member received no perks or even free newspaper... :-(
The hotel and rooms were modern, clean, nicely furnished with comfy beds, nice bathroom amenities and good lcd tv. The location was also very good for shopping as the main street was just 5mins away. Taxis were easy to get from the hotel entrance and there were a few local cafes / eatery's for breakfast and late night chilling
As on a room-only basis, didn't get chance to try the breakfast in the lobby restaurant, however, had tea and cake there one evening which was very tasty. I would like to point out, the service was very slow here even though there were only 3groups of people in the lounge area.
Tried the gym which was ok, nice modern machines, i recall 2bikes, 2 treadmills, some free weights and a few other machines which was more than sufficient as it was totally empty. Pool was empty and ok, maybe a little cold for my liking.
Concierge staff very help on most occasions, making restaurant reservations and advising us on the different aspects of the Great Wall excursion.
ok, to the downsides,
1. front desk could not deal with complaints, our toilet was not functioning and 3 times we spoke with them to get it sorted, yet it was not after 3 'apparent' visits from maintanance, finally we demanded they moved us, but the next room the safe didn't work. I was so angry we didn't unpack our bags, we just walked off telling the to move us to a better room or we were off to another hotel. On return, safe fixed, no apology...
2. We consistently received electric shocks from everything we touched once inside the hotel, after chatting with other guests, i know we were not alone. After 2-3days of getting little shocks, this was a real nuisance. I guess this must be down to shoddy wiring
3. The electronic room card kept stop working, as regularly had loads of shopping, we had to keep going back downstairs with all our gear to get another room card. It must of gone 10 times over the 4day period.
In summary, this hotel overall was good value at $90 but i cannot rate it above average due to it's failings, if it sorted these out, i would most definitely say it was well above average - excellent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Shopping