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Sheraton Hong Kong Hotel Tower: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 198 Reviews
5.0 of 5 stars
81
4.0 of 5 stars
64
3.0 of 5 stars
20
2.0 of 5 stars
12
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#28 of 182 hotels in Hong Kong
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 782
  • Address: 20 Nathan Road, Tsim Sha Tsui Hong Kong - China
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Lively, business-oriented Hotel & Tower, situated in large hotel/shopping complex in city center overlooking Victoria Harbor. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates: $293 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sheraton Hong Kong Hotel Tower

( 29-33 of 198 )
“Great Service”

Sheraton Hong Kong Hotel Tower

Jan 29, 2008
3/3 found this review helpful

Been to HK many times, but this was my first stay at the Sheraton and it certainly won't be my last. Though the rooms are average, the service and amenities throughout the hotel are outstanding. Had a problem with some noisy neighbors, but the hotel staff quickly took care of the problem and subsequently sent me a bottle of wine for my troubles. If you are on business, this hotel is a must.

  • This TripAdvisor Member:
    • Liked — Service and the Cigar Lounge in the lobby
    • Disliked — Beds could be a bit more comfortable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montrealer1110's Summary
Date of Stay: January 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: October 29, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Business meeting / Event, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $293 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Stay here for the view......”

Sheraton Hong Kong Hotel Tower

Jan 20, 2008
3/5 found this review helpful

You couldn’t ask for a better location. The hotel is centrally located, within walking distance to many sights, the subway and the ferry. The main reason to stay here is for the harbor view. The room itself is small, clean and modern, what you would expect from a Sheraton. The reason we stayed here was for the harbor view room. If you don’t need the harbor view, there are dozens of other options in Hong Kong. The breakfast buffet is extensive and tasty. There is also a tour agency in the hotel, which was great for booking trips outside of Hong Kong. Our friend stayed down the street at the YMCA. I must say it was very nice. His room was newly remodeled, clean and modern. A great value for the money, after seeing the YMCA I would have stayed if I didn’t want the view. The lounge on the top floor has great views but has a US $60 minimum per person after 6PM, A bit much considering I don’t drink. Overall a great choice if you get a room with a view.

  • This TripAdvisor Member:
    • Liked — the view and location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgh60660's Summary
Date of Stay: January 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: February 03, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $293 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“My Favorite Hotel”

Sheraton Hong Kong Hotel Tower

5 of 5 stars
Washington DC, District of Columbia
Jan 12, 2008
1/2 found this review helpful

We stayed here for Chinese New year and had a magical time. The view of the city with the Fire works is amazing. The location can’t be beat and service is top notch. Make sure you get a high floor with the view of the Hong Kong Island. A must for any one to experience.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miken1999's Summary
Date of Stay: February 2004
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: March 25, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $293 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great locations”

Sheraton Hong Kong Hotel Tower

Jan 1, 2008
3/3 found this review helpful

As a disclaimer, we used starwood points to book our rooms here, so I won't comment on how much you get for your money. The rooms are indeed small, but the accommodations were very comfortable. Room decor and bathrooms are very modern. It took a few minutes to figure out how to turn on the shower.

Complimentary coffee and fruit in the lobby in the morning is definitely a plus.

We had to pay to use the Internet from our room, but I think that is standard in all Starwood properties. They have complimentary internet kiosks in the lobby, but they are awkward to use.

I liked the how the shopping arcade connected to the other hotels. Location is fabulous. We were able to go to dimsum next door at the Peninsula and also have afternoon tea at the Intercontinental...all walking distance.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — room size
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
w0rldtraveler78's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: June 28, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $293 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Million dollar view-don't skimp on it!”

Sheraton Hong Kong Hotel Tower

5 of 5 stars
Ft. Worth
Dec 3, 2007
9/10 found this review helpful

My husband and I really loved this hotel. We stayed in a deluxe harbour view room on the 10th floor. We are SO glad we had a view of the harbour, it was a breathtaking view that we never tired of even after 5 nights. In fact, we made a point of being in our room every evening at 8 for the harbour light show. Bring a small radio and tune it to 103.4 or 103.5-I can't remember exactly-and you can listen to the music and building introductions that go along with the show. It sounds cheesy but it was fun to have your own private viewing every evening with a cocktail (we packed some travel sized liquor in our checked baggage specifically for that reason). I think the "deluxe" harbour view means that it was bigger than some of the rooms mentioned here. We did not think the room was too small at all, especially in a place where space is such a premium.

The service here really stood out as excellent. Every single person we encountered was helpful and friendly. I ordered cake and wine to be sent up for my husband's birthday and the hotel included a lovely note wishing him a happy birthday and also a complimentary piece of cake in addition to the delicious cake I ordered. I asked for it to be delivered at 7:30 and it was there precisely at 7:30 (to the minute). When my husband called the next morning to have the cart removed from our room, they asked, unprompted, if he had a nice birthday. When he hung up, we rolled the cart in the hallway. Five minutes later room service was there ready to remove the cart only it had already been taken down by another employee who happened by. We never waited at the concierge desk while someone else was being helped because each and every time we stood by waiting less than a minute later someone would come out from behind the front desk to help us. Really excellent service.

The only down side was the restaurant The Wine and Oyster Bar. It has a great view of the harbour, it's adjacent to the bar on the top of the building where you can have a drink and watch the light show. The food was expensive and really poor. It was a big disappointment and we really didn't go into it with a whole lot of expectations considering it was a spur of the moment decision to eat there in the first place. I had the seared yellowtail (approx. 5 oz) which had no flavor and was artfully placed on a bed of INSTANT mashed potatoes. You can seriously get better mashed potatoes at a cafeteria. My husband got the surf and turf, it came with a filet (5 oz) and a prawn that absolutely reeked. I could smell it from where I was sitting. We had 2 beers each and split a ceasar salad for starters, no dessert as we just wanted to leave at that point in the meal. The bill came to around $250. We have absolutely no problem paying for a good meal, but this was exceptionally pitiful considering they disguise it as a high-end seafood restaurant.
I considered taking a point away from my rating of this hotel based on this one restaurant but decided against it because of the excellent service, the location of this hotel, and the cleanliness more than makes up for one dining experience.

We also had high tea at the Intercontinental right in front of the Sheraton. It is a gorgous hotel and tea is in the lobby with a tremendous view of the harbour. I highly recommend this activity. It is approx $50 pp and you have your choice of British or Chinese high tea. We opted for the British and everything was delicious. It was a welcomed break from shopping and sightseeing.

We found taxis to be quite reasonable so we used them alot even though the hotel is very close to the MTR. It's also right on Nathan Road which is a fun shopping experience with endless stores. Get ready to hear "Copy watch", "Copy handbag" & "Tailored suit for you" about a hundred times as you make your way down the sidewalk. My husband actually did get a tailor made suit and 6 shirts done in less than 2 days. We had no idea how to pick a tailor so I decided that the guy wearing the nicest suit would get our business. In fact, there was exactly ONE guy wearing a suit that we saw so we went with him. We were very happy with the price and the results.

As for the shopping, I thought the best places for cheap trinkets were the night markets and the Western District on Hong Kong Island. You've also got to go to the Peak. The line for the tram was long- I'd say 90 minutes-but it was a Saturday. If I had it to do over again, I'd just skip the line and take a cab up there. The tram was no big deal, but the peak was worthwhile. We went in the late afternoon and watched as the buildings lit up and the sky turned dark. Brilliant.

  • This TripAdvisor Member:
    • Liked — location, location, location
    • Disliked — The Wine & Oyster Bar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frojjy's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: June 17, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $293 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Sheraton Hong Kong Hotel Tower

( 29-33 of 198 )
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Sheraton Hong Kong Hotel Tower Also Known As

Address: 20 Nathan Road, Tsim Sha Tsui, Hong Kong -, China