We recently stayed over at the new Crowne Plaza during a stopover en route to Malaysia. The first thing that strikes you about the property is it's fantastic location, it is in terminal 2 on top of the Changi MRT and with access to a myriad of shops, cafe's and supermarkets. Although we based our short stay at the airport we took the 20 minute train ride into Singapore proper to visit the main tourist attractions without any problems.

The hotel itself resembles something from the pages of Vogue, very impressive decor, the foyer sets the standard for the rest of the hotel with colourful modern furnishings and a glass roof that features a water cascade from the main pool. The rooms themselves are equally impressive, although they are not huge they are very functional and with the glass partitioning seperating the bathroom from the bedroom/living area guests can lie in the bath or take a shower while still enjoying the big screen tv. Despite being in the airport precinct there is very little noise whilst inside the hotel. The hotel pool is based on a maze of landscaped islands and with the Changi air traffic control tower dominating the backdrop makes for some unique holiday snaps!

The staff were extremely helpful without being intrusive and while it is clear the property is still contending with a few teething problems (ie; our taxi driver had no idea of how to get us to the front entrance of the hotel), everyone at the hotel went out of their way to assist. All in all we had a great stay, the hotel definately reflects the Crowne Plaza brand, primarily targeting the business traveller, but we were travelling with two young children and were made to feel very much at home.

I stayed at the new Crowne Plaza Changi Airport for one night in late July. The hotel is brand spanking new, very modern, a mix of metal and glass that is easy on the eye.
After a warm welcome and a smooth check-in, I went into my room and noticed it was facing the runway right off Terminal 3. Translation: lots of aircraft noise, at least potentially (it was nearly 10 PM by then and I had hardly slept over the previous 24 hours). Plus the in-room safe was malfunctioning.
I went back to reception to ask for a quieter room and was promptly given the keys to room 636, facing Terminal 2 (which is further away and therefore means a much quieter experience). My room was tastefully done, a mix of modern and traditional in an Asian sense, a little like the rooms at the Parker Meridien in NYC.
I slept quite well: the A/C in the room was whisper-quiet, the bed quite comfortable although perhaps a tad too firm (even for me!) and the sound insulation rather good. Something strange though: there is light coming from two frosted windows in the bathroom, so if you require total darkness to sleep, that might be a problem for you.
I got up late the following morning and showed up too last minute to have breakfast there; I had a look at their buffet offering though and was not impressed by their breakfast selection (buffet breakfast costs SGD28 and is usually served between 6:30 AM until 10:30 AM).
I also inquired about their Internet fee and learned they charge a whopping SGD0.85 per minute! Fortunately, the amount is capped at SGD33.00 for 24 hours (wired & wireless), so you won’t get charged over $100 if you happen to be surfing for a couple of hours!
The pool is rather large and sits in very modern surroundings. Part of the pool is landscaped; actually more than half the width of the pool is sprinkled with concrete blocks with a palm tree each in the middle. Not the best design choice, as the pool now allows for two or three people at most doing laps comfortably at any one time. I was alone in the pool the morning I was there, so no problem at all for me!
A few miscellaneous notes before I forget. 1- The hotel lobby is cool in a dark kind of a way, reminding me of the bar and reception area of the W Hotel in Montreal; this is definitely not your run-of-the-mill Crowne Plaza! 2- There is still a bit of construction happening at the hotel, I think they had about 100 rooms to complete when I was there; I wasn’t bothered by the noise, except while in the pool area. 3- The staff is friendly and gracious. 4- The showers have terrific water pressure. 5- Given the fact that this hotel is not fully operational yet, I think prices could come down a bit. SGD280 for their most basic room with no breakfast is a little steep, in my humble opinion! The place holds promise, though. And let’s face it: the Crowne Plaza beats the Ambassador Transit Hotel by a zillion miles!

This brand new property was mine for 12 hours during a stopover in Singapore. My comments are brief here but the service was exceptional, the room very quiet (considering its on the airport!) and the facilities fantastic.

You can’t beat the location although the room rate (SG$260 for the day) and the Internet cost could be looked at (considering its free at the airport!).

Pros: Location, Location, Location – room facilities outstanding, New, Great service

Cons: Internet price and room rate

Only had one night to stay before a flight the next day and I am actually sorry we had to leave. On arrival a staff member from them was waiting for us to assist us to the hotel and it was a lovely surprise. The hotel is actually right at the airport, we did not need to exit the airport area or cross the street. We got a very nice room, very modern and clean and the bed was very comfortable. We did take a look around the resturants, spa and pool area and it looked great. We were late tho so we had to use room service and it did not dissapoint. On departure they even assisted us all the way to check in. I wish all airport hotels would be like this.