5-star hotel. Service was good. Food in restaurants was good but expensive. Check in/out process was quick and good. Tourist info was helpful. I only stayed 2 nights. The bed and pillows were great. Rooms were average size and there seemed to be nothing special other than a nicely tiled bathroom and nice bed. I expected a lot more from a 5-star hotel.

Good location. Very close to the airport and to shopping centers. Free shuttle to City Centre shopping center, which is where city tour originates.

I didn't like the fact that high speed internet was fee based. The fee was about 40 Dhm ($12) per hour. Isn't the price of the room high enough?

I redeemed Marriott Rewards points so I didn't pay money for my stay. I've stayed in hotels that were just as nice for half the price. Even Marriott hotels. My experience here was good and nothing bad happened. But had I paid regular rates, I would be disappointed.

Nice stay at Renaissance. Central location and near airport. Small clean room, great large pool, no iron or board in room - must call and request, pool bar never opened when at pool, nice selection of restaurants, complimentary dates and coffee served in lobby, great bell staff. Not much else to say - very pleasant visit.

Stayed there for a one night stopover in September 2007. It is located relatively close to the airport. Room was nice, clean and equipped with all you need. Service was friendly and breakfast excellent. The lobby is spectacular, ranging in height over several floors, and all rooms are entered from balconies inside that big hall. Great design, but the downside is exactly that - all the noise from the hall goes straight into the room. There are several bars, restaurants and even a place with live music in the hall, so be prepared to have the noise in your room until early morning (when they finally finish cleaning the bars, moving chairs and tables around etc.). Not for those of us who need their sleep. Solution to this would be simple and not too costly: Similar to many hotels, an extra door between bedroom and entrance area (where the wardrobe is located and the door opens to the bathroom) would help to keep out the noise from the hall.

My husband, 3 year old daughter and I stayed here for 2 nights in the Club room. I booked through asiarooms and got a great price. We checked in late- about 1am and were greeted with friendly efficient service. We were allocated a roomy, comfortable and modern room which was a delight! It was quiet on the 9th floor- I heard no noise from the windows- were double-glazed. We arrived to a plate of fruit and complimentary water. There was the usual extras in the bathroom- the aromatherapy kind! There was bath salts for the huge bath, use of robes and a bidet. The pool was outside on the 4th floor, with a separate pool for young children, and a spa. Breakfast was from 6am in the club lounge, however, the 'hot' food was not always appetising. There was the usual cereal, fruit, toast and croissants etc. The best part was probably the cocktail evenings, where you have complimentary beer, wine and spirits. The only negative we encountered was the very soft pillows and mattress which was due to the duck feathers! Once we removed the quilt of feathers from beneath the bottom sheet and used the more comfortable pillows, we were alright!
As for airport transfers, the cost is far greater than a taxi- according to reception! They also recommended we change our money at the airport in future, something good to know! I also heard that the Euro is accepted in many places in Dubai. I did not get to eat in the acclaimed Spice Island Restaurant- we ate heaps during our cocktails in the lounge! But I heard lots of positive comments from other guests. All-in-all, I can highly recommend this fine hotel which has well-trained staff!