We stayed at the Hawthorn during a one-night layover (25-02-2008), returning with Emirates airlines from the Maldives to Germany.

We didn't want to spend too much money on a hotel (so we would have more left for the mall...) as it was just a layover and we were not going to spend any time in the room other than showering and sleeping. The room was nice and comfortable for our purpose. Mini gym on the 7th floor only open during certain hours.

Disposal bin in the bathroom was broken and the safe was locked, a few minutes after we checked in (around 16:00) we called the reception and asked for someone to come up and open the safe - but nobody ever showed up.

General hotel information was not present in the room (breakfast times, gym opening times, ect...)

Breakfast was good and included a few middle-east snacks which brought back memories....

Talking about middle-east memories : the IBM (inshalla, bukra, mumkin) mentality is evident.

We had a blast at the Deira mall and found Dubai absolutely amazing !!

We stayed two nights in this hotel, as we were returning from Europe to Australia. We didn't want to spend too much money as we were not there for holidays. So the hotel was clean and well air-conditioned.

There are two things we didn't like- the restaurant downstairs serve horrible food, catching a taxi is a nightmare during the day. But the hotel had free airport shuttle and also for shopping centre/city centre shuttle.

We were happy overall.

I wont recommend this hotel to anybody. Very noisy place, looks like the windows also are not sound-proof. The staff at the reception don't care whether you are having a pleasant stay or not. Since we were not satisfied with our room, we asked for another room, they turned a deaf ear to our request. The water kettle was leaking. The room is extremely small. That's the worst hotel i have been to. The price also is very expensive for the service they give. I wont rate that a 4-star but a 2-star.

Not pleased at the hotel I was staying at in downtown Dubai, I decided to take a walk at 2am in the morning to check nearby hotels. The Hawthorn was the closest. I walked in, enquired about the rates and asked Reception to show me the room. There was a world of difference between the two hotels (both rated at 4-Star). I moved in next day and was upgraded. It terms of location, room and service, the Hawthorn is the top of the 4-Star range. Staff were very helpful. The room rate was also great considering it is Dubai’s high season. The restaurant and night club were both nice and very reasonably priced. Internet service was very reasonably priced (must be the cheapest in Dubai) and very reliable. I would strongly recommend this hotel.