The Hawthorn seems to be a relatively new hotel with new furnishings. The front desk staff were quite nice, but you have to fill out a registration form although your information is already in their computer. The room was well equipped with a mini-bar, nice linens, large shower, and good bath products. I ordered an iron, at no-charge of course, it was there within fifteen minutes. The lounge called the 49ers was great, good food and around ten a band from Bulgaria started with nice music, although a bit loud. The food was good in the lounge and reasonably priced. The concierge was friendly and assisted me in getting a taxi on the day of my departure flight. All in all, a good hotel for $120 a night. Good price in Dubai, I will be staying there again in October.

August really isn't the time to visit here unless you 45c plus heat. There is so much building going on that everything is covered in a layers on dust & sand.
The hotel has a railway station being built right out the front but inside is OK. Front desk staff are pleasant but seem to take for ever to book you in & check you out.
Our room was large and well appointed. Bathroom was clean with all that you would expect.
Suprised to learn that the balcony door was lock for my protection as we were on the fifth floor. Some minor problems, no towels one day, tv controls not working, toilet dripping but all were sorted out.
buffet style breakfast was great [ ask the cook for eggs the way you want] and the wait staff friendly.

Arriving at the Hawthorn at 3am we expected that our Room would be ready but surprise, surprise it was not. Ater a 15 minute wait while they made up the spare bed for our daughter the room was finally ready. Our booking did state that it was to be a triple room. On getting into to our room we found the only way to flush the toilet was we had to take the lid off the cistern and flush it this way. On waking the next morning we discovered there were only two towels for three of us. After 2 phone calls and a visit to the front desk we finally got an extra towel. But the saga does not end there. Every time they changed our dirty towels they only left us two. After 3 frustrating days they finally got it right the day before we left.

We called and reported the toilet not working properly to the front desk and man arrived to fix it just as we left to go out. On arriving back we discovered the toilet still not work properly. I finally fixed the toilet myself.

The hand rail in the shower was loose and the handle used to release the plug in the hand basin fell apart every time you used it.
To us the bathroom seemed if it had been made with cheap products and showdy workmanship.

On a positive side the room was clean and the staff in the Restaurants and at the breakfast buffet were very friendly.

We did fill out the customer survey before leaving and made our feelings about the hotel room felt.

Unfortunately with the problems we did have with the room I will not be recommending this hotel to anyone and have advised our Travel agent of the problems we experienced.

Spring break 2007, we decided to see Dubai. It's our first time in this part of the Persian Gulf. The free shuttle pickup at the airport was not there when we arrived so I had to call the hotel who sent one immediately. First impression of Hawthorn Deira was so-so, even thought of transfering if we found something better. The room was not yet ready but the front desk was nice enough to upgrade us to a junior suite. There was subway construction going on outside the hotel so it was not a pretty sight. Our junior suite on the 6th floor was spacious, clean, nice and very comfortable. There was a sitting area. The bathroom was modern and done in ceramic tiles throughout. There were plenty of cabinets. There was a big desk and the free internet provided was great. The window opened to the next building which was not a nice view but we didn't mind. The hallways are bright, nicely decorated, and clean. We slept right away as we were jetlagged. We took the Dubai Creek Dinner Cruise that evening and it was a great start to our fun vacation. The morning breakfasts were included and it was good with the usual stuff and an omellete bar. Breakfast menu was the same everyday. By the 2nd day, we tossed the idea of moving to another hotel because we found out that our hotel was really very good after all. The location is central and very accessible. There are plenty of restaurants and shopping a few blocks away. Once the subway construction gets done in the future, Al Rigga Road in front of the hotel, is a nice road to walk. We felt safe. The Abu Dhabi Commercial Bank is across the street from the hotel and I use the ATM there everyday. Everything in Dubai is expensive, forget being tax free, everything is not cheap. Hotel, shopping, gold, food, restaurants, tours, etc., prepare to pay more. Taxi is the only reasonable thing in Dubai. Aside from 22K gold jewelry, they have a lot of beautiful jewelry designs in diamonds & gemstones you'll find in the malls mostly. The gold souk had more gold jewelry. Again, not cheap. Unfortunately, Dubai prides itself on its tall buildings & malls but forget to emphasize the importance of their culture, heritage and history. Coming from the States, who wants to see another mall or tall building? They have the Dubai Museum but I felt that they should do more with this than anything else if they want to attract tourism. I can't believe that part of their city tour includes the malls. Duh! They have big malls but only a few worth visiting because they are different. They are Wafi Mall, Souk Madinat Jumeirah, Ibn Battuta Mall, and the Mall of the Emirates. You'll find the indoor skiing at the Mall of the Emirates. It was interesting but I imagined it to be bigger. We paid $145 for a buffet dinner just so we can enter the famed so-called 7-star Burj Al Arab Hotel in Jumeirah. It is not open to the public unless you are staying or dining there. It is all hype. The hotel is overrated. It is not all that. The lobby was not impressive and it was small. The hotels in Las Vegas are far better. The buffet was not even gourmet. Of course, we didn't see the rooms but I have a coffee table book of this hotel where they show the different rooms. The decor is too garish, loud & outdated for my taste. Oh well, we just had to find out for ourselves. So my advice, save your money. The Wild Wadi Water Park was very nice. Riding all-terrain vehicles in the sand was a lot of fun. The highlight of our trip was the trip to Abu Dhabi and the Desert Safari. Abu Dhabi is nicer than Dubai without the traffic problem. It is 77 miles southwest of Dubai and an easy ride passing thru Sheikh Zayed Road where all the tall buildings are being constructed in a row, catching a glimpse of the soon-to-be tallest building in the world, the Burj Dubai and stopping by at Marina City. Ooops, I think I just gave you my entire take on Dubai beyond Hawthorn Deira. I'm glad we came here, we learned a lot. It was a very good vacation and one we'll treasure.