Stayed for 2 weeks Oct/Nov. Hard to fault this excellent hotel. Arrived early sat morning, and was checked in, no problem.
Outside of hotel looks ok, inside is a lot better. Nice water feature, glass lifts and 24hr coffee shop.
The 4th floor room was very pleasent, clean and an ok size. Bathroom was clean and well fitted.
The hotel is in a very nice area. Close to the Ghurair and reef malls. The Rigga road, home to some nice fast food outlets. Abu Baker is about 10mins away, home to the Marriot with it's Champions sports bar level b1. And the Traders for a pleasent quiet drink. Marks & Spencer and Toys r Us, and next to the Reef mall.
Any downsides. The hot section of the breakfast is sometimes a little basic. No powerpoint in the bathroom for shaver. Also why oh why do hotels seem to think that they need to pump aimless music through the speakers in the corridors all night!!

All in all a good hotel in a nice area.

I booked this hotel directly via the hotels website and they emailed me for my flight details so they could pick us up at the airport for a free transfer. This all went perfectly and once at the hotel we where checked-in early and given a free upgrade to a delux room so we where very happy. The room and hotel where very clean and nice.

The breakfast was a buffet with a good selection but the problem was that the staff kept taking our plates and knives and forks away every time we went to the buffet and not replacing them. We therefore had to keep getting up again and asking for more knives and forks. The table clothes where also dirty on most of the tables so we had to hunt round for a clean table to sit at.

The next problem was the rude and incompetent reception staff. On check-in we asked the guy to arrange our transfer to the airport in the morning, he said the bus ran every hour on the hour and we said we'd be on the 6am bus. The next morning this had not been arranged and the receptionist took 30 minutes to sort a transfer out. We understand problems like this happen and would not have minded if there was a smile and an apology from the receptionist.

I'm sure there mst be better hotels in Dubai for the price.

After reading the positive reviews on the net, I was hoping that we would have a similar experience too and WE DID !!!!

Positives - compact, but pleasant property.
Nice lobby, coffee shop
Good spread for breakfast
Very clean and comfortable rooms
Location is its major plus point/ with many
restaurants and the Al ghurair Mall within walking distance
A supermarket next door

Negatives
Too much space in the room wasted in the entrance area and passage way
Indian food was ok, but not excellent
Travel desk gave us 2 different quotes for the same dessert safari, eventually charged us the higher quote.

But all in all, my husband and 2 yr old son too loved this hotel. We would definitely stay here again !!

Myself and my wife stayed at this hotel for 2 nights while on
transit to Munich. Hotel at USD 190.- per night provide clean room, good linens, clean toilet, room safe, tea facility in room. We did not like the room carpet though it was clean and well maintained.

1) Hotel staff was very friendly there.
2) Internet is provided in the room but beware very expensive
if you use it, or use internet via business center which will
costs 35 AED for a 30 minutes use. European tourist must
ensure that the power adapter for 3 pin plug is organized.
If missing you can buy it at Carrefour shopping centre at
a very cheap price.

3) Taxis as usual are not available on a timely basis and
therefore, ensure that you reserve well in advance before you
go to the airport

4) There is a free bus at 17:00 hours provided by the hotel to the
shopping city centre without pick-up ! Catch a taxi but a
waiting line of 40-45 minutes

We have been charged twice from the coffee shop which we
never consumed ( around 47 AED). I think some guests must
have done it either deliberately or must have signed off the
bill illegible. So Check your bill thoroughly at the time of
check-out which we did not do-our mistake!

Otherwise, all in all this is a well-run hotel with friendly staff.