This hotel opened in Nov 07 so was less than 6 months old at the time of my 2 night stay. Only 10 minutes cab ride from the airport in the wafi city complex, but a trek from the beach and the other big shopping malls.
The reception area is awe inspiring, more so than the burj I think, huge columns, massive glass wall, seating areas all in a luxurious egyptian theme. F.desk were speedy and we were soon on the way to our room on the 6th floor. Our bags were not so quick and had to call twice to urge them on. I think for such a large hotel there is a lack of lifts, the hotel was quiet during our stay but still had to wait long periods even during non peak hours, makes me wonder what it will be like when full....
Our standard room was superb, very quiet, balcony overlooking the gardens/pyramids, walk in closet, big bathroom, desk, nice seating area, good bed...and a butler not -that we have any need for one...can't imagine having someone unpack my case etc.
Although new I found the styling a little old fashioned but it has to be said great quality and service excellent, fruit replenished every day, room service food good and prompt.
We ate in 3 of the restaurants....
Azur for breakfast ( not included in rate) was very good, buffet style with hot dishes cooked to order and brought to table.
Asiana for lunch, asian dishes, short menu, starters were great but mains lacked flavour and punch for both of us...just ok.
Fire & Ice Grill for dinner...eclectic menu...some interesting amuse, I was craving red meat so had steak, perfectly ok, tiny side dishes, service average i thought...disappointing...ended up ordering room service as still hungry....!
Didn't use the spa, my wife used the pool and said it was fab and she is discerning !
I have only given a 3 because wasn't really blown away, you are paying big bucks to stay here so expect really good service in all aspects.
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