My husband and i thoroughly enjoyed our 3 night stay at Harrahs New Orleans. We decided to go to Louisiana as a change of pace from Atlantic City. Everything at Harrahs was good from the accommodations,staff and restaurants.Yes I was comp'd for the stay, but as a slot player i felt the Hotel/Casino was first class.If you like gaming,this is the place to stay in New Orleans.

What a terrific job all of your employees are doing at Harrah's in New Orleans. We have stayed in many Harrah's including Atlantic City and Las Vegas. You are the best. Your staff could not have done anything more to make us feel welcome each time we entered the hotel. Our room was wonderful and the sweet dreams treat delicious. Our room was always extremely clean and well equipped. The casino staff were outstandingt. Drink service was readily available, which is not so true in other casinos. The buffet was very good and the wait time was great. We found all the people in New Orleans to be friendly, kind and considerate. Many the hurricane has helped these people to live a more kindly life. Whatever it is we were truly blessed to have enjoyed this vacation with you fine people.

My friend and I (who are frequent Vegas/AC visitors) spent 4 days/3 nights at Harrahs and just wanted to let others know that the hotel is very nice - the rooms are spacious and the bathrooms are large with a huge tub and separate shower with great hot water and very good pressure. Beds are very comfortable. Linens nice and soft. Housekeeping kept the place clean and it always smelled fresh. Service at the hotel from the checkin desk to the doormen were extremely helpful and very friendly. As far as the casino, I'd say it was a good size and we didn' t find it too smokey - but then we were there during the week so therefore you don't get the weekend crowds. Large assortment of slot machines in all denominations - plenty of tables were open during the day and they opened more during the evening. We dined out - at Emerils in the CBD and K-Pauls in the FQ - both excellent. Had some very good dishes (only 1 we didn't care for too much out of 8) at Bambu (Asian food) in the Casino. The one thing we weren't used to was having breakfast cut off at 10:00 am - everywhere. But, you could order it thru room service until 11:00 am - and that worked for us. All in all, I was braced for the worst but was pleasantly surprised.

With the many choices of hotels in New Olreans, do yourself a favor and stay anywhere but here. Just returned from a trip to NOLA visiting friends and family and stayed at the new Harrah's hotel because we heard good things. Will Never stay there again! Rip off from the begining. We had reservations at the Ritz Carlton and changed a week before because our friends said to try the new hotel since we gamble and because of the proximity to the casino. We were very wrong. The rooms were small and the same price as the Ritz without the service or ammenities. There were no robes, no water in the room, no minibar in the room (even though the website said there was) and no turndown service at night. The restaurant that we wanted to try in the hotel by Todd English was closed for good and there was no where to even get a drink in the lobby. In fact there was nothing in the lobby except the reception and elevators. If you wanted any food or drinks you had to walk through the neverending tunnel to the smokey casino. When we ordered room service for 2 bottles or small (tiny water) they charged us almost $8.00 and included a 20% service charge. In fact 20% service charge was on everything from room service even though after waiting nearly an hour for a bottle of wine- I would've only given them 15%. When complaining that there should be robes and water in the rooms for $500.00 night we were given 2 small bottles of water and 2 robes, however the maid toke the robes the next day and were never replaced- either was the water. After gambling for 4 days due to rain and losing a considerable amount of money we were told that we would be comped 1 dollar for each of us!!!!!!!!!! Oh yeah- I forgot that the valet parked my friends car and broke the stick shift because it was forced out of park instead of using the button release and they said they wouldnt pay for it and we should get a lawyer!!! They wouldnt even pay for the towing. They claimed it was broken before it came even though they drove it up to the garage?? Huh? If it was broken how did you drive it if it was undriveable after??? I have never experienced a worse time or experience for the money. I used to live in New Olreans and travel there 4 times a year and stay at many different hotels, the Hilton down the street is a much better choice for half the price, I bet just about anywhere is a better choice. DON'T STAY AT HARRAH'S!!!!